Customer Comments

From G. Danelson, Office Manager, Saint John’s Episcopal Church, Gig Harbor, Washington

The services that we received from Wright Call saved us an amazing 60-70%. Funds generated by this savings will be used to replaced aging telephone equipment and bring our office up to modern standards. The entire process, including making changes was fast and we were guided through everything one step at a time. Ms Perkins remained in constant contact with us to make sure things were proceeding as planned. We continue to communicate with Wright Call with any questions or concerns we have. It is great to have someone readily available to answer these questions who is extremely knowledgeable about the telecommunications industry. THANK YOU WRIGHT CALL!

From Monika Carberry, Admin/Information Services Manager Central Kitsap Fire & Rescue- Silverdale, Washington

From Mike Brown, Executive Director, Washington State Association of Fire Chiefs

“Wright Call came in and asked to, 'Let us show you what we can do'...and they did! Their determined expertise cut through the reams of perplexing old bills and 'best deal' du jour, finding incorrect charges, missed credits and outdated rates. Thanks to Wright Call, I am confident that Flint Energies now has the most appropriate and most economical long distance package to meet our specific needs."

“Wright Call was professional and very easy to work with. We were very pleased with the savings that was derived from the evaluation and negotiations of our communications vendors. When their evaluation was completed, they informed us of the current status of our systems and then alternatives that could reduce our monthly expenses. Once we decided on the changes to make, they completed the process in a timely manner.”

“In the market of telecommunications, businesses with multiple communications lines and technologies most always have agreements with several communications vendors. TDC WrightCall, LLC was contracted to perform an audit of the billing from these vendors. Their efforts resulted in thousands of dollars of back credits and refunds to our company as a result of vendor over-billing. We plan on utilizing Chris and her company’s resources routinely to review our billing invoices.”

The folks at Wright Call had all the right contacts for a successful negotiation of long distance rates. They speak the language and the vendors recognize their expertise."

"Our representatives at Wright Call found billing errors which arose through years of moves, adds and changes in the Flint Energies phone service. We appreciate their tenacity in chasing down problems and getting resolutions...and refunds where they were apparent.”

Last update: 6/22/2009		Customer Comments
Last update: 6/22/2009
		From G. Danelson, Office Manager, Saint John’s Episcopal Church, Gig Harbor, Washington The services that we received from Wright Call saved us an amazing 60-70%. Funds generated by this savings will be used to replaced aging telephone equipment and bring our office up to modern standards. The entire process, including making changes was fast and we were guided through everything one step at a time. Ms Perkins remained in constant contact with us to make sure things were proceeding as planned. We continue to communicate with Wright Call with any questions or concerns we have. It is great to have someone readily available to answer these questions who is extremely knowledgeable about the telecommunications industry. THANK YOU WRIGHT CALL! From Monika Carberry, Admin/Information Services Manager Central Kitsap Fire & Rescue- Silverdale, Washington “By the time Wright Call came to our door to offer their services, their reputation of producing positive results for neighboring government agencies had already preceded them. Wright Call clearly delivers on what is promised and epitomizes excellent customer service. They performed a thorough audit of what we were receiving from our various telecommunications vendors, offered solid recommendations that would result in significant cost-savings, and ensured that any changes made were completed quickly, efficiently and without any interruption to phone service. Wright Call’s high level of expertise in this field was evident throughout the process. We are very pleased with our experience with Wright Call and look forward to working with them again in the future If they come knocking on your door, it’s to make you an offer you can’t afford to refuse!” From Mike Brown, Executive Director, Washington State Association of Fire Chiefs “When I was Fire Chief of Kitsap Fire District 7 Wright Call saved our District over $12,000 per year. Wright Calls cooperation with our Staff was outstanding and the work product was professional, quick and courteous!” From Mr. Mark Nedza, CEO of CMD Services, Inc. "Our company consulted with Wright Call about an issue with one of our telecommunication providers. We had a service issue and were under a contract for a service we did not need. Our provider was unwilling to sit down and have any meaningful conversations about a resolution to our problem until we called Wright Call. Wright Call negotiated a conversion in service for the contract, reducing our monthly bill from over $6,000 to under $300 for that service. Wright Call also found several thousands of dollars in credits due to us a result of billing errors across all of our telecommunication providers. Needless to say we have been very pleased with the results. We now have better service at a lower cost savings from all of our telecommunication providers. We continue to work with Wright Call on a monthly basis to ensure that we are billed accurately for the services we signed up for. Wright Call also monitors our system to achieve maximum efficiency. I highly recommend Wright Call." CMD Services, Inc. is a nationally recognized leader in the digital print and order fulfillment industry. CMD Services specializes in the production, warehousing and distribution of training, benefits, marketing and financial materials. From Ms. Darlene Slagle, Kitsap Fire District 7 Port Orchard, Washington "We have several phone lines and outlaying stations in our organization. At the beginning of 2004 our phone bills went up significantly and we weren't getting results in dealing with the phone companies. WrightCall was a godsend for us. They saved our organization a lot of time and effort in dealing with the phone companies, along with saving us a fair amount of money annually. It has been a pleasure working with WrightCall. They have been expeditious in answering all questions along with giving very clear explanations. They are very detailed oriented and quite knowledgeable in their field. They come highly recommended by our organization." *From Mr. Bob Ray, President/CEO* *Flint Energies, Reynolds, Georgia* “Wright Call came in and asked to, 'Let us show you what we can do'...and they did! Their determined expertise cut through the reams of perplexing old bills and 'best deal' du jour, finding incorrect charges, missed credits and outdated rates. Thanks to Wright Call, I am confident that Flint Energies now has the most appropriate and most economical long distance package to meet our specific needs." *From Mr. Tony F. Tucker, VP of Finance & Administration* *Irwin EMC, Ocilla, Georgia* “Wright Call was professional and very easy to work with. We were very pleased with the savings that was derived from the evaluation and negotiations of our communications vendors. When their evaluation was completed, they informed us of the current status of our systems and then alternatives that could reduce our monthly expenses. Once we decided on the changes to make, they completed the process in a timely manner.” *From Mr. Steve McClendon, VP/COO* *Tri-County EMC, Gray, GA* “In the market of telecommunications, businesses with multiple communications lines and technologies most always have agreements with several communications vendors. TDC WrightCall, LLC was contracted to perform an audit of the billing from these vendors. Their efforts resulted in thousands of dollars of back credits and refunds to our company as a result of vendor over-billing. We plan on utilizing Chris and her company’s resources routinely to review our billing invoices.” *From Mr. Jimmy Autry, APR, CCC, Vice President of Member Services* *Flint Energies, Warner Robins, GA* The folks at Wright Call had all the right contacts for a successful negotiation of long distance rates. They speak the language and the vendors recognize their expertise." "Our representatives at Wright Call found billing errors which arose through years of moves, adds and changes in the Flint Energies phone service. We appreciate their tenacity in chasing down problems and getting resolutions...and refunds where they were apparent.”
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